GTB requests complaining customers to file confidential information

Sheriff Owokoniran
GTBank please what’s the matter? I used the ATM to buy airtime and till this moment no airtime but my account was debited.
GTBank responds
Hello Sheriff Owokoniran. Thank you for talking to us. We apologize for any inconveniences this must have caused. Kindly be informed that to enable us review the complaint, confidential information will be required which cannot be requested on this platform. Hence we urge you to send us an email at gtconnect@gtbank.com with your details to enable us assist you accordingly.

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source https://www.vanguardngr.com/2018/12/gtb-requests-complaining-customers-to-file-confidential-information/
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